PRIVACY POLICY
Rondaful (HK) International Limited ("Oceanlyte," "we," "us," or "our") operates oceanlyte.com (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
1. Information We Collect
- Information you provide: name, email address, shipping/billing address, phone number, and payment details when you place an order, contact customer service, or subscribe to our emails.
- Information collected automatically: IP address, browser type, device information, and browsing behavior on the Site, collected via cookies and similar technologies.
- Order information: purchase history, order value, and product preferences.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders, including shipping and customer service
- Send order confirmations, shipping updates, and respond to inquiries
- Send marketing communications, where you've opted in (you can unsubscribe at any time)
- Improve our Site, products, and customer experience
- Detect and prevent fraud
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We share it only with:
- Service providers who help us operate the Site and fulfil orders — including Shopify (our e-commerce platform), payment processors, shipping and logistics partners, and email marketing platforms — solely for the purpose of providing their service to us.
- Legal authorities, where required by law or to protect our rights.
4. Cookies
We use cookies to keep the Site functioning properly, remember your cart, and understand how visitors use the Site so we can improve it. You can control cookies through your browser settings; disabling them may affect some Site features.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements.
6. Your Rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to opt out of marketing communications. To exercise any of these rights, contact us at service@oceanlyte.com.
7. Data Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site is not directed at children under 16, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: Email:service@oceanlyte.com
Company: Rondaful (HK) International Limited
Address: 19H, Maxgrand Plaza, No. 3 Tai Yau Street, San Po Kong, Hong Kong